Your store warranty

The Generawa store warranty lasts for 1 year from the purchase date. If you need warranty support during that period, contact Generawa with your order reference or number.

Manufacturer coverage stays separate

Manufacturer warranties listed for your model remain separate and are not shortened by this store warranty.

Read the manufacturer-specific coverage on your product page alongside these Generawa store warranty details.

Ask for warranty support

Share your order reference, the product model and a brief description of the issue. You can include photos by email if they help explain it.

Generawa support will review your request and explain the next steps for your order.